Terms & Conditions
All the important stuff - Please read thoroughly!
At Mamau Ffit, I want you to have a wonderful time no matter which class you choose, however your safety and your baby's safety is the most important, which is why I have set the below terms and conditions for you to follow.
Mamau Ffit requires all ladies to read and sign the Client Health Questionnaire before their first session. The Client Health Questionnaire must be filled out in full, together with all health information relating to your birth and pregnancy, if applicable, along with emergency contact information. If your health changes at any point, or you may suspect you are pregnant, you must inform me as soon as possible.
2. Booking a Class or Programme
All classes must be booked in advance with our online booking system. Spaces are limited so classes must be pre booked.
Single sessions are only available if the class is not fully booked by the start of each term with monthly bookings. Single sessions cannot be guaranteed to be available for every class as termly bookings remain a priority.
3. Class Fees
Most classes and programmes are booked as part of a course only and paid upfront, in advance of the course commencing.
This allows you to book onto the class of your choice in advance of the set amount of weeks per course and your space will be saved in every class.
Courses cannot be discounted if you are unable to attend specific dates within the month or miss a class for whatever reason.
At the instructor’s discretion and on a case by case basis only, an online pre-recorded class, access to the virtual platform or a class swap within the same month only (if space permits) will be offered as means of a replacement.
Fees for missed classes will not be refunded or carried over to subsequent months for whatever reason. This is to ensure the business remains profitable and can continue to run and support the women who attend.
There will be no classes on most bank holidays or half terms and will be streamlined for Easter & Summer Hols unless they are special events advertised on the website. These are in addition to your monthly cost and won't be included unless stated.
Please ensure you are happy with all of the above before booking.
Baby Ffit: Plus Classes - £32 per 4 week term
Pram Ffit Classes - £28 per 4 week term
Beginners & Bump Classes - £39 per 4 week term
Strong Ffit Classes - £39 per 4 week term
Unlimited Access to Online Ffit - £20 monthly or £10 monthly for current Mamau Ffit attendees
Set Programmes & Workshops
Baby Ffit: Recover - £60 per 5 week term
Military Ffit Bootcamp - £39 per 4 week term
Group PT -£60 per 4 week block
Run Ffit Programme - £80 per 8 week programme
1:1 tailored Fat Loss Programme - prices vary depending on length of programme
Are offered after the start of every month, if there is still space left in the class and at a slightly higher price than a standard class. Please contact me to find out about booking a single session, if it is not listed on the website.
Every class or programme will have a specific set of guidelines in relation to those who take part and it is your responsibility to check this before you make payment and commit to a class or programme.
Classes can only be attended when the attendee is a minimum of 6 weeks pp and has had an uncomplicated pregnancy and delivery.
Attendees who have had complicated deliveries or lower segment caesareans are recommended to wait until at least 8 weeks pp.
If unsure please discuss with your instructor who will advise.
Some classes/ programmes are not suitable for mums unless postnatally recovered.
These will be stated on the website - www.mamauffit.com
All mums are required to be cleared for exercise by their healthcare professional before attending a Mamau Ffit class or programme.
4. Outdoor Classes & Programmes
Outdoor classes go ahead in most weather conditions, including sunshine and rain and refunds are not issued if you choose not to attend due to this.
In the case of extreme weather, or the instructor deeming it too unsafe to carry out the class for any reason including weather conditions or the location, the class will be cancelled and you will be notified via email and on the outdoor classes Facebook group by a minimum of 1 hour before the class is due to take place.
In lieu of this cancellation, a zoom class at the same time as the class was due to take place will be carried out, a pre-recorded class link will be sent to you, or an offer of joining a like for like alternate class the same week or term will be offered depending on each individual circumstance – your make-up class or choices will be outlined within the cancellation email sent to you via email only.
Please ensure you are happy with all of the above before paying for outdoor programmes.
Refunds will not be given for missed or cancelled classes due to unforeseen or uncontrollable events out of the hands of the instructor.
5. Community Spaces
1. These spaces are created for ladies who need it the most, anyone seen to be abusing the system will not be given a place or may have their space refused.
2. Spaces are given on a first come, first served basis and cannot be carried over from month to month. If classes are not attended they will not be replaced so please ensure you are available for the month requested.
3. There are limited spaces per class, if there is not enough space in the class you may have to be added to a waitlist for the following month or next available time.
4. Classes that can be used for Community Space places are - Baby Ffit: Recover, Baby Ffit: Plus, Pram Ffit & Bump Ffit.
5. Programmes and expert classes are not included in the project.
6. Due to GDPR you cannot apply on behalf of someone else, please signpost them to the website for them to apply.
7. Each person is allowed one full month of classes (1 per week) to a class of their choice from the list above, if space is available. After this, payment is required, so as the community space is then available for another person to enjoy the benefit of it.
6. General information
Whilst at Mamau Ffit we are committed to safeguarding you and your children during all classes your child will remain your sole responsibility and you must ensure the safety of your child. Mamau Ffit does not accept responsibility for any incident or injury involving your child during the class.
Mums are expected to wear appropriate workout attire for all classes in particular suitable footwear, failure to do so may result in you being asked to leave the class or course.
Instructors reserve the right to request discharge documentation from your health professional in the event they are concerned about your ability to exercise.
Any person found to be acting in an abusive or threatening manner towards either myself or other mums will be removed permanently from all classes without refund.
In the event I have to cancel a class for personal reasons, mums may catch up their session at another time, choose to do an online class or have access to the virtual platform for 1 week or have the class fee deducted from the next term’s fees total.